Projekt

Hybrid banking

PSD Bank Düsseldorf

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The omnichannel branch of PSD Bank combines analog and digital advice in one place

The PSD Bank customer hall consists of a wooden reception area on the left and self-service terminals with an industrial look on the right. The PDS bank green occasionally appears as highlights.The PSD Bank customer hall consists of a wooden reception area on the left and self-service terminals with an industrial look on the right. The PDS bank green occasionally appears as highlights.

Kategorie

banking planning

Leistungen

  • Corporate Design Draft
  • interior design

Team

Heiner Kolde

Heiner Kolde

Eva Boss

Eva Boss

Moritz Stein

Moritz Stein

Kunde

PSD Bank Rhein-Ruhr eG

PSD Bank Rhein-Ruhr eG

Größe

660 sq m

Ort

dusseldorf

Status

contest

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Auszeichnungen

Omnichannel bank with branch and online banking

PSD Bank Düsseldorf

The design for PSD Bank in Düsseldorf is a combination of regional direct and branch bank, which combines online banking and personal advice on site. It was necessary to stage this spatially. The result is the planning of an ultra-modern branch that makes regionality noticeable and radiates the values that PSD Bank wants to stand for: fairness, honesty and openness.

Bank planning by bkp Innenarchitekten for PSD Bank | Zoning of various areas

Open customer hall with high transparency

Bank planning by bkp Innenarchitekten for PSD Bank | Zoning of various areas

Open customer hall with high transparency

Open customer hall with high transparency

PSD Bank should welcome visitors with an open customer hall that provides visible insights into the work areas of employees. A conscious element to convey a high level of transparency and closeness. This creates trust and is part of the corporate identity. Another part of the identity is the green tint taken from the PSD Bank logo, which is used as brand architecture — for example on seating or curtains — throughout the rooms.

Clear banking planning zones areas

Once in the entrance hall, orientation shouldn't be difficult, as the various areas are zoned according to the respective uses by different colors and the materials used. For example, the meeting and short waiting area with seating area is decorated in green, while the coffee point with bar is designed in a light wooden setting. Both areas are ideal for welcoming customers, offering a drink and making initial contact. Possible further discussions will then take place in the individual consultation rooms. In addition, innovative products from the world of PSD Bank are also on display in the customer hall. The framework is a regional context that uses photo opportunities to convey impressions from past times in the Rhine-Ruhr region.

Next Generation Banking

In order to also pick up and address digitally savvy customers, customers also benefit from the digital opportunities on site at the bank branch: The world of PSD Bank can be explored virtually using VR glasses. In this way, visitors can come into contact with financial offers via various channels. The combination of direct and branch banking is being perfected.

Bank planning by bkp Innenarchitekten for PSD Bank | Zoning of various areas

Open customer hall with high transparency

Open customer hall with high transparency

PSD Bank should welcome visitors with an open customer hall that provides visible insights into the work areas of employees. A conscious element to convey a high level of transparency and closeness. This creates trust and is part of the corporate identity. Another part of the identity is the green tint taken from the PSD Bank logo, which is used as brand architecture — for example on seating or curtains — throughout the rooms.

Clear banking planning zones areas

Once in the entrance hall, orientation shouldn't be difficult, as the various areas are zoned according to the respective uses by different colors and the materials used. For example, the meeting and short waiting area with seating area is decorated in green, while the coffee point with bar is designed in a light wooden setting. Both areas are ideal for welcoming customers, offering a drink and making initial contact. Possible further discussions will then take place in the individual consultation rooms. In addition, innovative products from the world of PSD Bank are also on display in the customer hall. The framework is a regional context that uses photo opportunities to convey impressions from past times in the Rhine-Ruhr region.

Next Generation Banking

In order to also pick up and address digitally savvy customers, customers also benefit from the digital opportunities on site at the bank branch: The world of PSD Bank can be explored virtually using VR glasses. In this way, visitors can come into contact with financial offers via various channels. The combination of direct and branch banking is being perfected.

Bank planning by bkp Innenarchitekten for PSD Bank | Zoning of various areas

Open customer hall with high transparency

Open customer hall with high transparency

PSD Bank should welcome visitors with an open customer hall that provides visible insights into the work areas of employees. A conscious element to convey a high level of transparency and closeness. This creates trust and is part of the corporate identity. Another part of the identity is the green tint taken from the PSD Bank logo, which is used as brand architecture — for example on seating or curtains — throughout the rooms.

Clear banking planning zones areas

Once in the entrance hall, orientation shouldn't be difficult, as the various areas are zoned according to the respective uses by different colors and the materials used. For example, the meeting and short waiting area with seating area is decorated in green, while the coffee point with bar is designed in a light wooden setting. Both areas are ideal for welcoming customers, offering a drink and making initial contact. Possible further discussions will then take place in the individual consultation rooms. In addition, innovative products from the world of PSD Bank are also on display in the customer hall. The framework is a regional context that uses photo opportunities to convey impressions from past times in the Rhine-Ruhr region.

Next Generation Banking

In order to also pick up and address digitally savvy customers, customers also benefit from the digital opportunities on site at the bank branch: The world of PSD Bank can be explored virtually using VR glasses. In this way, visitors can come into contact with financial offers via various channels. The combination of direct and branch banking is being perfected.

Open customer hall with high transparency

PSD Bank should welcome visitors with an open customer hall that provides visible insights into the work areas of employees. A conscious element to convey a high level of transparency and closeness. This creates trust and is part of the corporate identity. Another part of the identity is the green tint taken from the PSD Bank logo, which is used as brand architecture — for example on seating or curtains — throughout the rooms.

Clear banking planning zones areas

Once in the entrance hall, orientation shouldn't be difficult, as the various areas are zoned according to the respective uses by different colors and the materials used. For example, the meeting and short waiting area with seating area is decorated in green, while the coffee point with bar is designed in a light wooden setting. Both areas are ideal for welcoming customers, offering a drink and making initial contact. Possible further discussions will then take place in the individual consultation rooms. In addition, innovative products from the world of PSD Bank are also on display in the customer hall. The framework is a regional context that uses photo opportunities to convey impressions from past times in the Rhine-Ruhr region.

Next Generation Banking

In order to also pick up and address digitally savvy customers, customers also benefit from the digital opportunities on site at the bank branch: The world of PSD Bank can be explored virtually using VR glasses. In this way, visitors can come into contact with financial offers via various channels. The combination of direct and branch banking is being perfected.

Open customer hall with high transparency

PSD Bank should welcome visitors with an open customer hall that provides visible insights into the work areas of employees. A conscious element to convey a high level of transparency and closeness. This creates trust and is part of the corporate identity. Another part of the identity is the green tint taken from the PSD Bank logo, which is used as brand architecture — for example on seating or curtains — throughout the rooms.

Clear banking planning zones areas

Once in the entrance hall, orientation shouldn't be difficult, as the various areas are zoned according to the respective uses by different colors and the materials used. For example, the meeting and short waiting area with seating area is decorated in green, while the coffee point with bar is designed in a light wooden setting. Both areas are ideal for welcoming customers, offering a drink and making initial contact. Possible further discussions will then take place in the individual consultation rooms. In addition, innovative products from the world of PSD Bank are also on display in the customer hall. The framework is a regional context that uses photo opportunities to convey impressions from past times in the Rhine-Ruhr region.

Next Generation Banking

In order to also pick up and address digitally savvy customers, customers also benefit from the digital opportunities on site at the bank branch: The world of PSD Bank can be explored virtually using VR glasses. In this way, visitors can come into contact with financial offers via various channels. The combination of direct and branch banking is being perfected.

Open customer hall with high transparency

Open customer hall with high transparency

PSD Bank should welcome visitors with an open customer hall that provides visible insights into the work areas of employees. A conscious element to convey a high level of transparency and closeness. This creates trust and is part of the corporate identity. Another part of the identity is the green tint taken from the PSD Bank logo, which is used as brand architecture — for example on seating or curtains — throughout the rooms.

Clear banking planning zones areas

Once in the entrance hall, orientation shouldn't be difficult, as the various areas are zoned according to the respective uses by different colors and the materials used. For example, the meeting and short waiting area with seating area is decorated in green, while the coffee point with bar is designed in a light wooden setting. Both areas are ideal for welcoming customers, offering a drink and making initial contact. Possible further discussions will then take place in the individual consultation rooms. In addition, innovative products from the world of PSD Bank are also on display in the customer hall. The framework is a regional context that uses photo opportunities to convey impressions from past times in the Rhine-Ruhr region.

Next Generation Banking

In order to also pick up and address digitally savvy customers, customers also benefit from the digital opportunities on site at the bank branch: The world of PSD Bank can be explored virtually using VR glasses. In this way, visitors can come into contact with financial offers via various channels. The combination of direct and branch banking is being perfected.

Open customer hall with high transparency

Credits

bkp Leistungen

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