Stay timelessly sustainable
Strategy, Consulting, Implementation
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Stay timelessly sustainable
Strategy, Consulting, Implementation
banking planning
Autor(ren)
Heiner Kolde
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CEO & Founder
Heiner Kolde
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CEO & Founder
Lesezeit
min.
As Strategy Consultants, Interior Designers and Architects from Hamburg and Düsseldorf, we support you on your journey into the future of banks. Together with you, we will work with you to develop the strategic goals for your customer halls and working environments. In the form of a feasibility study, we analyse your structural principles and future Space requirement From bank branches and office space, advise on emotional customer experiences, agile working models and develop flexible, sustainable banking concepts.
Our accompanying change management and tailor-made design concepts create identification and loyalty among your customers and employees.
With our 360 degree approach We make it easy for you — from strategy to handing over the finished project from a single source. Together, we make your world a better place — and measure the joint successes achieved at the end of the project.
When employees are increasingly working from home, buildings are vacant on a large scale and a lack of agility leads to difficult communication, wins New Work Also important for banks. At the same time, the physical point of sale An important part of the point of sale in digital times, because it makes your brand tangible and emotionally charged. Together with you, we develop a real estate strategy that meets your needs and supports your goals.
Based on a feasibility study, we look at the existing conditions and areas of your building: What structural requirements do you have? What space will you need in the future? What changes are possible? To this end, we work with you to develop an individual real estate strategy, develop possible scenarios and clear recommendations for action. A professional needs analysis and location analysis complement the preliminary strategic considerations. At bkp, we use this to develop a tailor-made strategy for your banking planning. In workshops, we work with you to develop the right form of work and customer contact for your financial institution. Your goals and visions form just as important a basis for the new banking design as an individual sine milieu analysis to define the customer groups to be addressed.
At bkp, we keep an eye on new trends and developments for your professional advice. With many years of expert knowledge, we develop an individual strategy for you that contributes to your future success.
With our digital tools, we determine the individual requirements for customer areas and working environments in a targeted manner. Despite individual needs, we ensure that a modular room concept is created which can react variably to organizational changes in the future.
Customer hall rethought Space for regional products
In order to be able to successfully implement and establish your new financial institution, we provide you with holistic support during the transformation. To this end, we support the structural changes in change management so that your employees gain a positive attitude towards their new working environment and the change is successful. We train them how to use the new offers and how to optimally support the customer journey.
In joint workshops, the project team and managers become multipliers and change leaders for the path to the bank of the future. This Awakens Colleagues' willingness to change and provides orientation for the new working environment.
When the change to the new banking planning is initiated with the involvement of employees, they feel integrated and heard. In addition, they rate the transformation process as a success for themselves and as a gain for their future work — a mind change is initiated.
Based on the collected input and the jointly defined strategic goals for your new bank building, we develop a concrete plan for your new construction or renovation project. In doing so, we design your branch or office in such a way that you can experience your CI and corporate culture as a brand architecture, reflect your visions and support the way you work.
With our decades of experience in building and renovating banks and a keen eye on dynamic trends such as digitization and sustainability, we always align your project to the latest standards — from planning to handing over the finished property!
For a holistic strategic approach, we use a professional evaluation tool to evaluate the joint successes achieved after project completion. Right from the start of the project, we involve both managers and employees and take a closer look at customer behavior. Success factors such as cost and space efficiency, flexibility and sustainability of the new banking planning, customer frequency, but also individual feelings such as employee satisfaction or identification with the new bank building are measured.
Wissen
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banking planning
